Refund
Refund Policy
Simple Modern organizes its rules on returns, exchanges, and refunds in the following sections. This page applies specifically to simplemodetu.shop.
Simple Modern: eligibility
This eligibility section covers orders and visits through simplemodetu.shop for Simple Modern. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
Details from Simple Modern on starting a request
For Simple Modern customers at simplemodetu.shop, this section explains starting a request. A return or exchange begins when you, contact us at Support@Simplemodetu.shop before sending the item. Once the request is approved, Simple Modern will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
What Simple Modern customers should know about condition of returns
For purchases made through simplemodetu.shop, Simple Modern applies the following guidance on condition of returns. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
What Simple Modern customers should know about order problems
Customers using simplemodetu.shop can rely on the following Simple Modern guidance about order problems. For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
Details from Simple Modern on exceptions
Simple Modern publishes this exceptions guidance for customers using simplemodetu.shop. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
Our approach at Simple Modern to support
For purchases made through simplemodetu.shop, Simple Modern applies the following guidance on support. For return or exchange assistance, contact Support@Simplemodetu.shop or 220-491-3796.
How Simple Modern handles refund timing
Simple Modern publishes this refund timing guidance for customers using simplemodetu.shop. After the returned item reaches us and is inspected, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
Merchant Information
Business name: Simple Modern
Brand name: Simple Modern
Email: Support@Simplemodetu.shop
Phone: 220-491-3796
Physical address: 218 E Summit St, Alliance, Ohio, 44601, United States